Title: Front of House / Tearoom— Immediate start Location: 524 Mt Alexander road ASCOT VALE Hours: Part time / Days & shifts Start: Immediate

About us We’re a busy Tearoom with an adjoining florists shop serving online booking and walk-in customers, food and drinks. We pride ourselves on friendly service, excellent coffee and beautiful shop presentation. We’re looking for a reliable front-of-house team member who can also answer phone enquiries and be flexible to help with basic flower-shop duties when needed.

Key responsibilities

Greet and serve customers in the tearoom; prepare and serve hot drinks and light food items

Operate the till, take phone orders/enquiries and manage bookings with a polite telephone manner

Maintain cleanliness and presentation of the tearroom and front-of-house areas

Assist with basic floristry customer service tasks (taking orders, packaging, handing over purchases) when required

Follow food hygiene and safety procedures; restock supplies and assist with opening/closing duties

Requirements





Customer-focused, friendly and reliable

Comfortable answering phone enquiries and handling bookings

Ability to multi-task and adapt between tearroom and shop duties

Willingness to work weekends/occasional early starts/seasonal peaks

Basic food hygiene certification and barista experience are advantageous but not essential (training can be provided)

Desirable

Barista / coffee-making skills (desirable, not essential)

Previous front-of-house or retail experience

Experience assisting in a flower shop (an advantage)

Driving licence (if role involves occasional local deliveries)

We offer

Competitive pay

On-the-job training across tearroom and basic floristry tasks

Staff discounts and a supportive team

Adaptable scheduling where possible

Pay: $26.44 – $27.00 per hour

Expected hours: 15.0 – 30.0 per week

Work Location: In person

📌 Front Of House Team Member Melbourne (Australia)
🏢 AMAZING GRAZE FLOWERS
📍 Australia