About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About The Role

The purpose of this role is to connect with a high volume of recent and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business.

Role Type: Permanent

Role Location: 17/111 Eagle Street, Brisbane QLD 4000

Work Hours: Full Time (40 Hours/week)

What will your day look like?

This role is accountable for:
Actively pursuing existing small business customer leads
Providing high quality customer service and solutioning to a wide portfolio of small business customers
Applying a broad understanding of product application
Building and maintaining a robust internal network
Meeting and exceeding performance targets
Outbound leads-based calling to existing and current small business customers
Referrals to specialist teams

What will you bring?





The ‘must have ’ knowledge, skills and experience (KSE) the role requires are:
Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact.
Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.

Job Posting End Date

, 11.59pm, (Melbourne Australia)

📌 Customer Engagement Specialist Brisbane
🏢 Anz
📍 Brisbane