Job no:
Work type: Casual
Location: Homebush West
Categories: Sales, Retail Administration
Christmas Casual Positions
Prospect to work with an Australian retail icon
Potential path for career progression
Based at Homebush West, free on-site parking or an easy 10 minute walk from Flemington station

We are seeking enthusiastic Online Customer Service Officers to join our dedicated team that supports our Harvey Norman, Domayne and Joyce Mayne brands for immediate start for full time positions and for casual staff over the coming Christmas busy period.

This job will place you in a fast-paced and creative role that makes you the first point of contact for our business. Working in our online customer service team, you will handle online customer queries and complaints via multiple forms of communications.

To be successful you must:
Be passionate about provide outstanding Customer Service to all Customers.
Be a highly motivated person with solid communication skills (both written and verbal)
Enjoy working in a team environment and assisting others.
Ability to multitask and maintain focus in an often-high pressure environment.




Retail or contact centre experience preferred but not essential.

What we require:
Excellent verbal and written communication skills to be used over the phone or via email
Enthusiastic approach to work with a willingness to learn, a “can do” attitude
Strong attention to details
Highly organised individual with strong time management skills.
Ability to collate information from customers relating to their orders and relaying the information to relevant parties
Experience in resolving customer complaints and making quick decisions to ensure happy customers and timely accurate service is provided.
Flexibility to work across a 7 day rotating roster.

What we offer:
Great Team Culture
An environment where good performance is recognised and rewarded
A flexible and positive work environment

Join today to be a part of a supportive team where you learn something recent every day -

Advertised: 27 Oct 2026 AUS Eastern Daylight Time

If you're keen to express your interest in working for a Harvey Norman Franchise.
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📌 Customer Service Sydney
🏢 Harvey Norman Global Pty
📍 Sydney