As a key part of the Set for Success "Ready Set Educate" program, you'll provide culturally protected mentoring, case management, and wraparound support to around 40 First Nations students who are working toward completion of CHC30125. You'll help students navigate study, build confidence, connect with local ECEC employers, and stay engaged all the way to completion.

Key responsibilities
Undertake community-based recruitment and outreach to identify prospective First Nations students
Build trust and rapport with students and their families
Conduct pre-enrolment job preview sessions to align expectations with ECEC roles
Provide weekly mentoring and case management to enrolled students
Develop and monitor individualised support plans
Identify disengagement risk early through attendance and progression monitoring
Follow up on non-attendance within 24 hours
Deliver or facilitate culturally responsive practices, including yarning-based study sessions
Coordinate contextualised LLN (language, literacy, numeracy) support
Build and maintain relationships with ECEC employers in the Townsville region

About you




Demonstrated experience working with Aboriginal and/or Torres Strait Islander communities
Case management or mentoring experience, particularly with at-risk or disengaged learners
Certificate IV in Community Services, Youth Work, Education Support, or related field
Current Working with Children Check (Blue Card, QLD)
Current driver's licence and access to a vehicle
Solid relationship-building skills and cultural sensitivity
Resilient and adaptable: comfortable managing fluctuating attendance and engagement
Self-directed, able to work autonomously in a regional context

About us

Venture Education (RTO 32071) is seeking an Indigenous Student Support Officer to guide and motivate First Nations students, studying CHC30125 Certificate III in Early Childhood Education and Care, in Townsville. This is a chance to make a real, measurable difference; supporting students from enrolment through to qualification and employment in a sector crying out for qualified educators.
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📌 Indigenous Student Support Townsville City (Australia)
🏢 Venture Education
📍 Australia