We are currently seeking enthusiastic and customer-focused individuals to join our team as Waiter/Waitress. As a vital part of our front-of-house staff, you will play a key role in providing attentive service and ensuring guest satisfaction during their dining experience.

Responsibilities
Greeting and Seating Guests: Welcome guests as they arrive, escort them to their tables, and provide menus. Assist guests with seating arrangements and accommodate special requests whenever possible.
Order Taking: Present menu options, provide recommendations, and take accurate food and beverage orders from guests. Ensure orders are entered correctly into the POS system.
Service Delivery: Serve food and beverages promptly and accurately according to established service standards. Monitor tables and anticipate guests’ needs throughout their meal.
Customer Interaction: Interact with guests in a friendly and qualified manner, addressing any inquiries or concerns they may have. Engage in upselling and suggestive selling to enhance the dining experience.
Table Maintenance: Maintain clean and organized tables, resetting them efficiently between guest seatings. Ensure proper tableware, utensils,



and condiments are available for guests.
Billing and Payments: Present bills to guests, process payments accurately, and handle cash and card transactions with integrity and confidentiality.
Team Collaboration: Collaborate with kitchen staff, bartenders, and other team members to ensure seamless coordination and timely service delivery.
Adherence to Standards: Follow all restaurant policies, procedures, and hygiene standards to uphold food safety and sanitation guidelines.

Requirements
Previous experience as a waiter/waitress or in a similar customer service role preferred but not required.
Excellent communication and interpersonal skills, with a friendly and outgoing personality.
Ability to multitask and work efficiently in a fast-paced setting.
Solid attention to detail and a proactive approach to guest satisfaction.
Basic math skills for processing orders and handling payments.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Food safety certification or willingness to obtain one is a plus.

📌 Waitress Sydney
🏢 Work Mantra
📍 Sydney