Supporting Social Housing tenants via an outreach/case management model to establish sustainable tenancies where there has been a history of housing break down.
Provide case management intervention and support to sustain tenancies that are at risk of breaking down.
Provide support to Social Housing tenants unable to advocate on their own behalf.
Provide a wide range of advocacy & support to tenants living in private rental, Caravan Parks & Rooming Houses.
Work within the confines of the Residential Tenancies Act 1997, The Housing Act 1983 and VCAT Rules & Regulations when advising, advocating and supporting clients.

PERKS – What Quantum offer.
Location – Sale
Job Security – 1EFT (38 hrs pw) | Ongoing
Salary – SCHADS Award Level 5 | $105,577.68 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities
Supervision & support
Promotional prospects within the Organisation.

THE IDEAL CANDIDATE – what you will bring.
Demonstrated relationships with key stakeholders in Gippsland.
Advanced practical knowledge of the 'Residential Tenancies Act'.




Ability to effectively communicate with clients experiencing disadvantage in person or via telephone to represent and mediate in the dispute resolution process.
High level of knowledge and experience in attending the Victorian Civil and Administrative Tribunal on behalf of tenants.
Knowledge of Social Housing policies & procedures.
Demonstrated understanding of Case Management.
Attend the Victorian Civil and Administrative Tribunal to support and advocate on behalf of social housing renters & private renters.
Advanced working knowledge of the Residential Tenancies Act and the VCAT Rules & Regulations, with the ability to confidently handle complex tenancy issues, disputes and compliance requirements.
Valid Victorian Driver's Licence |Working With Children Check |Police Check.
Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications and/or experience relevant to this position.

Please note applications will be reviewed for progression as they are received.
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📌 Tenancy, Advocacy Sale
🏢 Quantum Support Services
📍 Sale