31 Oct
|
CareCone Group
|
Sydney
31 Oct
CareCone Group
Sydney
Provide L1/L2/L3 support for Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
Troubleshoot application issues, workflows, plugins, and business process flows.
Manage users, security roles, teams, permissions, and access issues.
Support entities/tables, forms, views, dashboards, and business rules.
Investigate data issues and perform SQL queries where applicable.
Monitor integrations with Power Automate, APIs, and external applications.
Handle incidents, service requests, root-cause analysis, and SLA compliance.
Coordinate with developers and functional consultants for bug fixes and enhancements.
Required skills
Total Experience - 5+years
Microsoft Dynamics CRM / Dynamics 365 CE.
Basic understanding of Dataverse and model-driven apps.
Workflows, business rules, and Power Automate.
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📌 Ms Dynamics Crm Support Sydney
🏢 CareCone Group
📍 Sydney