Bluestone is seeking a mortgage arrears specialist to support customers in financial difficulty, primarily by phone, to establish payment arrangements and settlements. You will manage mid-stage arrears, build trustful relationships, and refer hardship cases to specialists while ensuring accurate reconciliation of accounts.
The role emphasizes empathy, robust communication, and a customer-centric approach within a supportive team in Australia’s lending sector.
J-18808-Ljbffr
📌 Mortgage Collections Specialist Sydney
🏢 Bluestone
📍 Sydney
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