Outcomex is seeking a hands-on Technical Services Operational Lead to join our Managed Services Operations team in Sydney. This role focuses on day-to-day operational control of the Service Desk, prioritising tickets, coordinating resources and addressing service risks with a continuous improvement mindset.
You will work alongside the Managed Services Leadership team to ensure effective service delivery, support engineering teams and strengthen processes underpinning our Managed Services.
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📌 Managed Services Ops Lead: Networking Ryde
🏢 Outcomex
📍 Ryde