3+ years of experience working in a Managed Service Environment.
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and robust personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn recent technologies




Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks

Desired Characteristics
A+ Certification
Microsoft Certified Skilled (MCP)
ITIL Foundations
Lean Six Sigma

Applicants must be an Australian Citizen or Australian Permanent Resident. This role is not available to candidates working in Australia on a temporary visa, and visa sponsorship is not available.

This is a fully onsite position. Working from home or hybrid working arrangements are not available as part of this role.
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📌 Deskside Technician Ii Sydney
🏢 Stefanini
📍 Sydney