Complaints Team Lead — Idr Melbourne (Australia)

31 Oct

Assurant

Australia

31 Oct

Assurant

Australia

Assurant, Inc. in Hawthorn East is seeking a Complaints Team Leader to guide the complaints function and make final IDR decisions. You will coach a team of officers, ensure RG 271 and AFCA compliance, and deliver fair, timely outcomes for escalated claims.

Lead communication with external clients on escalated cases, drive process improvements, and report trends to senior management in a hybrid work model.
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📌 Complaints Team Lead — Idr Melbourne (Australia)
🏢 Assurant
📍 Australia

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Complaints Team Lead — Idr Melbourne (Australia)

Complaints Team Lead — Idr Melbourne (Australia)

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Duty Manager - Northcote

Duty Manager - Northcote

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Get the latest job offers by email for: complaints team lead — idr melbourne (australia) / australia