Contact Centre Team Leader — Coach, Escalate & Improve City Of Gold Coast (Australia)

Contact Centre Team Leader — Coach, Escalate & Improve City Of Gold Coast (Australia)

31 Oct
|
Community Housing
|
Australia

31 Oct

Community Housing

Australia

Community Housing Ltd on the Gold Coast is seeking an all-round people leader for the Contact Centre. You’ll guide and coach the team to deliver robust customer outcomes, manage performance, and remove roadblocks as the go-to escalation point.

You’ll stay visible, supportive and focused on growth for both people and service quality. You’ll lead day-to-day operations, coach and recruit, monitor performance, and prepare reports to inform decisions.
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📌 Contact Centre Team Leader — Coach, Escalate & Improve City Of Gold Coast (Australia)
🏢 Community Housing
📍 Australia

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