- 10. Check against clinical letters to ensure appropriate follow up arrangements/investigationsare in place. Rectify if not.
- 11. Allocate and check the work of other staff
- 12. Ensure sickness absence and annual leave of clinical staff is reported.
- 13. Assist with the investigation and compilation of responses to complaints/incidents, helpingto ensure this is done with the optimum deadlines set by the Trust.
- 14. Work from initiative using own judgement, acquired knowledge and tact to deal with queriesand resolve situations or refer to appropriate person.
- 15. Carry out appraisals as appropriate
- 16. Organise and order stationery as appropriate.
- 17. Ensure all junior staff mandatory training is up to date and report accordingly.
- 18. Deal with enquiries either on the telephone of face to face from patients, consultants, juniordoctors and colleagues in an appropriate manner.
- 19. Ensure all correspondence relating to patient care is acted upon in a timely manner.
- 20. Accurate check of patient demographics using the Patient Administration System (PAS),including registration screen, checking patients details are correct, and tracking of casenotes.
- 21. Assist with audit/research data collection as required.
- 22. Obtain information as requested by line manager
- 23.



Be able to work as part of a team, promote effective flows in the department to cover leaveto ensure office runs smoothly.
- 24. Train current and junior members of the team within own work area as required by linemanager.
- 25. Attend appropriate training and education sessions at the request of manager.
- 26. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying.Aug 2021Participate in housekeeping of office environment.
- 27. Work with managers to review working practices, ways of working and find solutions toproblems.
- 28. Implement policies and procedures for own area.
- 29. Record and input data onto databases and systems as appropriate
- 30. To work in a flexible manner in accordance with Trust Policy, and to check flexi time sheetsfor medical secretaries.* Any other duties required by line managerEducation and training developmentAttend required training.Train others in own area/skillsEquality and DiversityIt is the responsibility of every member of staff to understand our equality and diversit

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

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📌 Medical Secretary (Liverpool)
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📍 Liverpool