Hardship Care Specialist – Empathetic Banking Support (Melbourne)

Hardship Care Specialist – Empathetic Banking Support (Melbourne)

31 Oct
|
Probe Operations
|
Melbourne

31 Oct

Probe Operations

Melbourne

Probe Group in Melbourne is seeking several Hardship Customer Service Representatives to support banking customers facing financial vulnerability. You’ll handle inbound and outbound calls, and messaging via the banking app, across loan portfolios with empathy and compliance.

This full-time role follows a hybrid model with training in office and remote weeks, starting Monday 23 November 2026. You’ll join a supportive team focused on respectful, compliant customer care.

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📌 Hardship Care Specialist – Empathetic Banking Support (Melbourne)
🏢 Probe Operations
📍 Melbourne

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