Manage the day-to-day operation of the Paget depot

Open and close the depot and ensure all end-of-day procedures are fully completed

Ensure Containers for Change contractual, operational and reporting requirements are followed

Liaise with Containers for Change/COEX regarding day-to-day operational matters as required

Ensure containers are correctly counted, sorted, recorded and processed

Coordinate cages, bins, stock movements and associated logistics

Assist with manifests and transport documentation

Conduct pre-starts, toolbox talks and safety inspections

Identify and address WHS issues promptly

Maintain a clean, organised and safe depot

Staff Management & HR

Lead and supervise depot employees

Prepare and manage staff rosters

Ensure appropriate staffing levels while managing labour costs

Manage attendance, leave and shift changes

Assist with recruitment, interviews and onboarding

Train and develop employees

Manage day-to-day performance, conduct and workplace issues

Document employee matters appropriately

Ensure employees comply with company policies, procedures and lawful directions

Escalate serious disciplinary or HR matters to senior management

Customers & Commercial Collections

Maintain a high standard of customer service

Answer and manage the office phone and respond to customer enquiries

Manage enquiries from commercial customers

Book and coordinate commercial container collections

Organise collection schedules and communicate requirements to drivers

Maintain commercial customer records and collection information

Support and build relationships with existing commercial customers

Assist with growing the commercial customer base

Resolve customer issues and escalate matters when necessary

RVM Support

Respond to RVM mobile calls and enquiries on a rotating basis with the Operations Manager

Assist customers with RVM and cash ATM enquiries

Coordinate operational responses when the RVM requires attention





Escalate technical issues when required

Ensure RVM enquiries and issues are followed through to resolution

Manage cash handling, tills, safe procedures and daily reconciliations

Ensure banking and cash documentation is completed accurately

Maintain strict cash-handling controls and procedures

Prepare and process customer invoicing

Follow up invoicing discrepancies and supporting documentation

Complete daily, weekly and monthly administration and reporting

Process purchase orders and other depot administration as required

Maintain accurate operational records

Use POS systems, and Strong Microsoft Word, Excel and Xero Knowledge

What We're Looking For

We are looking for someone who:

Has previous management or strong supervisory experience

Is genuinely hands-on and prepared to work alongside the team

Can confidently manage employees and workplace performance

Has experience preparing and managing rosters

Has strong administration and organisational skills

Is comfortable answering phones and dealing directly with customers

Can coordinate bookings, collections and operational schedules

Is confident with invoicing and business administration

Has a strong understanding of workplace safety

Is honest, reliable and accountable

Is comfortable holding employees to required standards

Can problem-solve and make decisions

Can manage multiple priorities in a busy operational environment

Takes ownership and follows tasks through to completion

Experience in recycling, waste, manufacturing, logistics, transport,



warehousing or a similar operational environment would be highly regarded.

Previous supervisory or management experience

Experience managing employees, rosters and workplace performance

Strong customer service and communication skills

Solid administration and invoicing skills

Good computer skills, including Microsoft Word and Excel

Ability to learn and confidently use POS and Xero systems

Current manual driver's licence

Ability to work weekends as rostered

Ability to work in a physical, hands-on operational environment

A forklift licence is highly regarded; however, the successful applicant must be willing to obtain one if required.

What We Offer

Competitive salary package

Established locally owned Mackay business

Genuine responsibility and authority to manage your depot

Varied role combining operations, staff management, HR, customer service and administration

Opportunity to play an important role in the continued growth of Anything Environmental

About Anything Environmental

Anything Environmental is a locally owned recycling and resource recovery business operating across the Mackay and Whitsunday regions.

Our operations include Containers for Change depots, commercial container collections, bag drops, an RVM facility, scrap metal services and other recycling operations.

We are looking for a Depot Manager who wants to take ownership of the Paget depot and run it as if it were their own .

If you're a hands-on manager who values safety, accountability, customer service and a well-run workplace , we'd like to hear from you.

Please apply only if you are genuinely interested in the position and available to undertake the requirements of the role.

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📌 Depot Manager: Own Operations, Safety & Customer Care (Mackay Regional)
🏢 Anything Environmental
📍 Mackay Regional