In November 2021, Qualitas joined forces with GURNER™ Group in an exciting partnership to create a cutting-edge Build-to-Rent platform, GQ. This energetic collaboration brings together the strengths of two respected Australian companies, working together with a wide range of skills, including investment origination, building design, fund management, capital raising, development and project management, marketing, property management, and building operations.

Our vision is to bring exceptional developments into prime urban locations with world class services, all backed by strong demand and supply. We seamlessly weave together proven design, amenity, and customer service attributes gleaned from a rich background in the build-to-sell residential space. This tailored approach is perfect for unique offerings to the leasing market. The belief is rooted in the notion that people deserve to inhabit spaces that awaken inspiration and vitality.

Our unwavering pursuit is to consistently elevate the standard of opulent living in Build-to-Rent across Australia.

About the role:

As the Leasing and Property Manager at Madison Grand , GQ’s premium build-to-rent residence in Southbank, you will drive leasing performance, maximise occupancy and manage day-to-day tenancy requirements. Together with a Senior Property Manager, you will assist in managing the portfolio across the tenancy lifecycle, including resident enquiries, routine inspections, maintenance, arrears, renewals and vacates, with support from the wider team. Accurate records, proactive communication and timely follow through will underpin an exceptional resident experience.

Key Responsibilities include:

- Building rapport with prospective residents to understand their needs and present tailored leasing solutions.




- Arranging inspections during notice periods and coordinate apartment readiness to minimise vacancy.
- Completing ingoing and outgoing condition reports, with accurate photographs and records.
- Coordinating maintenance from reporting and approval through to completion and resident follow-up.
- Engaging with corporate leasing partners and relocation agents to generate leads.
- Reporting weekly on leasing, vacancy, renewals, arrears and maintenance to the Residence Manager
- Preparing accurate lease documentation and arrange signing before resident move-in.
- Maintaining complete files and protect resident information through approved systems.
- Following applicable tenancy requirements, company policies and approved procedures.

About you:

- Hold a relevant Victorian real estate qualifications and eligibility to work as an agent’s representative or licensed estate agent.
- Demonstrated experience in both residential leasing and property management.
- Experience in premium apartments, build-to-rent communities or large-scale residential developments will be highly regarded.
- Solid leasing, negotiation and relationship management skills, with a focus on results.
- Exceptional customer service and a proactive approach to resident care and problem- solving.
- Professional presentation, clear communication and strong attention to detail.
- Proficiency in property management and leasing systems; Yardi and IRE or Inspection Express experience would be beneficial
- Fluency in both English and Mandarin would be highly regarded!

Success will be measured by leasing conversions, occupancy and rental performance, resident retention, arrears management and the quality and timeliness of property management services. You will work with the onsite team to maintain Madison Grand’s premium presentation, support an engaged community and deliver consistently high standards of resident care.

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📌 Leasing & Property Manager - MG (Melbourne)
🏢 GQ
📍 Melbourne