The Business Development & Care Manager is responsible for growing the organisation through business development activities while ensuring high-quality care and support services are delivered to participants, clients, and stakeholders. The role combines relationship management, client acquisition, service coordination, staff leadership, and compliance oversight to support the organisation's strategic growth and operational excellence.

Key responsibilities

Identify and pursue new business opportunities and referral pathways

Build and maintain solid relationships with participants, families, support coordinators, allied health professionals, hospitals, and community organisations

Promote the organisation's services through networking, marketing initiatives, and community engagement

Develop strategies to increase participant numbers and service utilisation

Monitor market trends and identify opportunities for service expansion

Represent the organisation at industry events, meetings, and community forums

Oversee participant intake, assessment, onboarding, and ongoing support planning

Ensure services are delivered in accordance with individual care plans and participant goals

Monitor participant satisfaction and address concerns or complaints promptly





Conduct regular reviews of participant progress and service outcomes

About you

Diploma or Bachelor's qualification in Community Services, Disability, Nursing, Health, Business, or a related field

Minimum 3 years' experience in disability, aged care, community services, or a similar sector

Demonstrated experience in business development, client relationship management, or service growth

Strong understanding of NDIS and person-centred care principles

Excellent communication, networking, and stakeholder management skills

Current Driver's Licence

Current NDIS Worker Screening Clearance

Current Working With Children Check (where applicable)

Current First Aid and CPR certification

Strong leadership and team management skills

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a care manager?
- How much notice are you required to give your current employer?
- Do you have Person Centred Care experience?
- Have you completed a qualification in disability?

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📌 Business Developpment and Care Manager (Adelaide)
🏢 Centre Labour force
📍 Adelaide