Quarry Operations & Customer Success Coordinator (Coffs Harbour)

Quarry Operations & Customer Success Coordinator (Coffs Harbour)

31 Oct
|
The Bayrange Group
|
Coffs Harbour

31 Oct

The Bayrange Group

Coffs Harbour

Quarry Administration and Sales Coordinator

If you're the person everyone relies on to keep things organised, solve problems, and make sure nothing falls through the cracks, we need to talk.

We're looking for professionals who can manage competing priorities, communicate clearly, and keep customers informed without being chased. People who notice the small things, follow through on commitments, and take pride in getting things right the first time.

You'll probably recognise yourself as someone who leaves detailed notes, returns phone calls, keeps promises, and doesn't need to be reminded twice.

When the phone is ringing, drivers are waiting, priorities are changing, and there's a dozen things competing for your attention, you stay calm and focus on what matters most. You genuinely enjoy helping others and helping the team achieve more than expected.

Most importantly, you do things the right way, even when nobody is watching.

About the Opportunity

This is not just an administration role.

You'll be the central communication link between our customers, drivers, quarries and sales team. You'll coordinate deliveries, manage weighbridge transactions, assist with transport scheduling, maintain customer records, and support business development activities by booking appointments and helping create opportunities for our sales team.

This is a role for someone who enjoys ownership, responsibility and variety. You'll have the autonomy to solve problems, make decisions, and deliver outcomes while being supported by an experienced team.

No two days are the same.

One moment you'll be helping a customer organise deliveries. The next you'll be coordinating trucks, solving scheduling challenges, updating records, or booking appointments with prospective customers.





Transferable Experience We Value

Property Management

Scheduling or Service Coordination

Transport or Fleet Administration

Customer Service or Call Centre Operations

Office or Operations Administration

Recruitment or Sales Support

Construction or Civil Administration

Experience in transport, quarrying or construction is advantageous, but not essential.

We're Looking For Someone With

Strong organisational skills

Excellent phone and customer service skills

Ability to manage multiple priorities simultaneously

High attention to detail

Confidence speaking with customers and new contacts

Calm under pressure

Positive attitude and willingness to learn

Someone who takes ownership and follows through

Why Join Bayrange?

Stable, long-term career opportunity

Diverse and compelling role

Regular overtime opportunities with penalty rates

Empowering role with genuine autonomy and responsibility

Opportunity to develop logistics and business development skills

Supportive team and management

Strong systems, accountability and continuous improvement

Opportunity for long-term career growth

The Person We're Looking For

Organised without being rigid.

Proactive without needing constant direction.

Comfortable talking with all types of people.

Takes pride in doing a good job and helping the wider team succeed.

If that sounds like you, we'd love to hear from you.

Application Question

As part of your application, please answer the following question:

What attracted you to this role, and why do you believe you'd be successful in it?

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📌 Quarry Operations & Customer Success Coordinator (Coffs Harbour)
🏢 The Bayrange Group
📍 Coffs Harbour

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