Amazon's AWS Support Incident Detection and Response team seeks an Incident Management Engineer to lead critical incident response for our most demanding customers. You will own communications, engage engineering teams, and drive resolution during major incidents, including leading calls with stakeholders across functions.
The role requires solid written and verbal communication, multi-timezone collaboration, and a proactive mindset to prevent outages.
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📌 Bilingual Incident Management Engineer (Korean/English) (Sydney)
🏢 Amazon
📍 Sydney