Head of Client Experience & Enablement (Armidale)

Head of Client Experience & Enablement (Armidale)

31 Oct
|
University of New England (AU)
|
Armidale

31 Oct

University of New England (AU)

Armidale

University of New England (UNE) is seeking a Manager of Client Experience and Enablement to lead front-line digital support services on campus. The role focuses on improving service quality, reducing repeat contacts, and enabling effective self-service through knowledge and tools.

You will shape in-person, phone, email and portal support, coordinating across Technology and Digital Services while driving ServiceNow workflow and AI-assisted enhancements.

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📌 Head of Client Experience & Enablement (Armidale)
🏢 University of New England (AU)
📍 Armidale

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