Job Details: Senior Enterprise Services Engineer

Full details of the job.

Vacancy Name

Vacancy No

Vacancy No VN485

Location

Employment Type

Employment Type FT - Full-time

Hours Per Week (Part Time Only)

Position Purpose

The Senior Enterprise Service Engineer is a key position in the technology team, directly building and supporting technology within a mission critical environment. The individual will be an infrastructure expert with substantial experience in several key domains. A person who understands that delivery requires ownership and collaboration and who only wants to innovate and create highly operationally secure and resilient solutions.

Key Accountabilities

- Technical
- Drive the adoption of new technologies and provide strategic thinking to the group
- Ensure all products, services and procedures are highly secure
- Ensure all assets are highly available and appropriately monitored
- Design, provision, support and maintain physical and virtual server infrastructure
- Drive the successful completion of business and Secure IT projects
- Ensure all assets are hardened and patched appropriately on a regular basis through automation
- Support the administration of the company’s cloud infrastructure
- Secure access to AAL in partnership with other IT technical teams
- Research and participate in the procurement of relevant infrastructure, systems and services
- Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure
- Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels
- Support the review of policies and procedures that manage relevant technology assets, systems and services
- Support the ongoing improvement in AAL’s cyber security posture, including participation in risk management and business continuity reviews

- Team

- Mentor team members and provide thought leadership to the Secure IT team
- Bring a collaborative, can-do mindset to the team and contribute to the advancement of the Secure IT team’s workplace culture




- Build solid partnerships and relationships across the business
- Supply technical advice, guidance and work scope information to technology project enquiries
- Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services
- Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations
- Embed Customer Service in attitudes and actions
- Contribute to a safe, healthy and discrimination free workplace
- Comply with the WHS Responsibility Guidelines
- Comply with the Environmental Responsibility Procedure

- Technical
- Drive the adoption of new technologies and provide strategic thinking to the group
- Ensure all products, services and procedures are highly secure
- Ensure all assets are highly available and appropriately monitored
- Design, provision, support and maintain physical and virtual server infrastructure
- Drive the successful completion of business and Secure IT projects
- Ensure all assets are hardened and patched appropriately on a regular basis through automation
- Support the administration of the company’s cloud infrastructure
- Secure access to AAL in partnership with other IT technical teams
- Research and participate in the procurement of relevant infrastructure, systems and services
- Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure
- Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels




- Support the review of policies and procedures that manage relevant technology assets, systems and services
- Support the ongoing improvement in AAL’s cyber security posture, including participation in risk management and business continuity reviews

- Team
- Mentor team members and provide thought leadership to the Secure IT team
- Bring a collaborative, can-do mindset to the team and contribute to the advancement of the Secure IT team’s workplace culture
- Build strong partnerships and relationships across the business
- Supply technical advice, guidance and work scope information to technology project enquiries
- Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services
- Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations
- Embed Customer Service in attitudes and actions
- Contribute to a safe, healthy and discrimination free workplace
- Comply with the WHS Responsibility Guidelines
- Comply with the Environmental Responsibility Procedure

Live the AAL values

- Accountability– Excellence starts with ownership
- Integrity– Do the right thing, even when no one’s around to see it
- Respect– Good humans make great workplaces
- Teamwork– Collaboration drives us Celebration unites us
- Customer Focused– Think customer. Always!

Qualifications/Skills/Experience

QUALIFICATIONS

- Appropriate related studies or certificates, either achieved or in progress, noting that demonstrated industry experience (refer below) is essential

EXPERIENCE

- Minimum 10 years’ experience with Microsoft Active Directory or Entra
- Minimum 10 years’ experience with virtualisation
- Minimum 5 years’ Azure environment administration
- Minimum 10 years’ experience with enterprise server, storage and backup technology
- Experience working within a technology team in a complex or critical infrastructure organisation

Applications close 5pm, Friday 23 May

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📌 Senior Enterprise Services Engineer (Adelaide)
🏢 Adelaide Airport
📍 Adelaide