Social Video Producer End To End Finance Content Creator

Location: Parramatta with flexible working arrangements available

Contract: Ongoing

Salary: Salary ranging from $133,348 - $146,945 per annum, plus employer's contribution to superannuation and annual leave loading.

About the role

Lead social media support for NSW public schools, including account setup, recovery, security and moderation.

Manage sensitive social media issues, including harmful content, impersonation, privacy breaches and escalations.

Develop practical policy guidance, training and resources to help schools manage social media safely and effectively.

Build strong relationships with schools and key stakeholders to deliver responsive, high-quality support.

As Senior School Social Media Advisor, you’ll play a key role in helping NSW public schools use social media safely, confidently and effectively. You’ll lead a team providing expert advice, practical support and training to strengthen schools’ social media capability. From providing technical support and practical guidance to sharing best practice and navigating complex issues, you’ll help schools connect with their communities and manage their social media presence with confidence.

Key Responsibilities

- Lead social media support for NSW public schools, including account setup, recovery, security and moderation.
- Manage sensitive social media issues, including harmful content, impersonation, privacy breaches and escalations.
- Develop practical policy guidance, training and resources to help schools manage social media safely and effectively.
- Build strong relationships with schools and key stakeholders to deliver responsive, high-quality support.
- Demonstrated experience in social media platform administration, account governance and moderation.
- Strong customer service focus, with the ability to provide responsive, practical and solutions-focused support.




- Demonstrated ability to interpret complex policy and technical information and translate it into transparent, practical and actionable advice for stakeholders at all capability levels.
- Experience leading or mentoring staff, managing competing priorities and supporting capability development.
- Tertiary qualifications and/or demonstrated experience in social media management and community moderation.

Qualifications

- Current and valid Driver Licence and willingness to travel between work sites.
- Current and valid Working with Children Check (WWCC) Clearance for paid employment.

Benefits

- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading.
- Flex Leave entitlements, generous holidays & leave conditions.
- Opportunities for advancement and mobility across the Department to support your career growth.

Equal Opportunity

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Application deadline

Applications for this position close on Monday 2 November 2026.

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📌 Social Video Producer — End-To-End Finance Content Creator (Sydney)
🏢 News Corp Australia
📍 Sydney