At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know and on Linked In, X, You Tube, and Facebook.

In this role you will be leading RFP/RFI responses, orals presentation preparations and proactive bids as the Lead Solutions Architect (LSA) for Banking, Capital Markets opportunities. This involves defining the win themes, operational, transformation and commercial parts of the solution, combining contributions from service lines, partner solutions, AI value studio and the operations team to design the operating model, transformation and develop the commercials. You will be required to develop the RFP / RFI / proactive proposal response by partnering across all support functions. Following submission you will be required to design and prepare for the Orals presentation including arranging, demo’s, arranging dry runs with the team and presenting components of the solution.

The mandate for this role will be to predominately cover APAC based client opportunities and support global client opportunities where required. The role requires strong organisational, technical and communication skills.



Requires strong stakeholder management and ability to influence across multiple levels of leadership, while leveraging the different capabilities at Genpact to deliver maximum value for Clients. Must work well in a dynamic, complex environment and under deadline pressures.

Responsibilities

- Own the solution development for Banking Capital Markets deals (RFP, RFI, proactive and Contract renewals) throughout the deal cycle
- Combine technology, partner solutions, digital and analytics to provide a best in class solutions
- Work with internal teams to build the client facing proposal
- Front end along with BD/Sales and contribute to deal conversion
- Have a sharp point of view on market trends/changes/competitive landscape based on experience and industry knowledge
- Able to work independently in a cross-cultural environment, panning different time zones (ability to work late nights and weekend for RFP submissions)
- Thought leadership through whitepapers, content creation in narrative Word doc and Power Point deck, etc.
- Excel and partner internally in a highly matrixed structure including collaborating with adjacent service lines, digital, data, technology, partner alliances, transformation team and practice, analytics sales and practice.
- Drive innovation through deep customer involvement
- Keep abreast of regulatory changes impacting client businesses

Qualifications we seek in you!Minimum Qualifications

- Relevant years of experience in the banking industry as an operations manager, solution architect, or transformation lead
- Experience in working in a fast paced & tight timeline type of setting
- Deep domain expertise in consumer/commercial Australian banking operations including Consumer and Business Banking, Fraud and Financial Crime and technologies




- Deep understanding of Australian Regulatory Environment
- Ability to manage multiple stakeholders
- Excellent project & time management skills
- Excellent analytical and execution skills
- Excellent attention to detail and communication skills
- Very good command on MS-Office (Word, Excel, Power Point, etc.)
- Collaborative management and working style
- Should possess high degree of versatility, good interpersonal skills, and excellent time management skills
- Should be able to handle pressure and long work hours, if necessary
- Proven ability to work effectively from home, being able to network effectively in a remote environment, and ability to travel when required for client meeting and workshops
- Very ‘hands‑on’ person that is a highly productive individual contributor

Preferred Qualifications/ Skills

- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands‑on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
- Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

📌 Assistant Vice President, Lead Solutions Architect (New South Wales)
🏢 Genpact
📍 New South Wales