Case Worker - Youth and Forensic Disability

DCC is seeking an experienced trauma-informed professional ideally with a background in youth and forensic disability support to work with an adolescent client in a single-tenancy residential setting transitioning to adulthood. The role, referred internally as Case Worker - Forensic Youth & Disability, is grounded in a trauma-informed, therapeutic approach that prioritises safety, strong relationships and long-term wellbeing.

The placement is based in a standalone property in Greenbank and operates with a 2:1 staffing ratio, sleepover support and contingency hours to support consistency, safety and staff wellbeing. You will work closely with a dedicated Program Manager and specialist care team, contributing directly to daily care, behaviour support and meaningful engagement with the young person.

This is a hands-on role suited to someone who is calm under pressure, confident supporting complex and high-risk behaviours, and understands that connection, consistency and predictability are central to creating safety and positive outcomes.

Key Responsibilities

- Provide direct, day-to-day support to a young person with forensic disability and complex psychosocial needs within a single-tenancy residential setting
- Build strong, respectful relationships that promote trust, emotional safety and engagement
- Implement behaviour support strategies and therapeutic care plans in line with trauma-informed practice
- Create consistency through predictable routines, clear communication and reliable follow-through
- Support engagement in meaningful recreational, community, family and cultural activities
- Support the young person to engage with education, health, community and cultural supports




- Respond confidently to periods of escalation using Team Teach and Therapeutic Crisis Intervention (TCI) approaches
- Participate in post-crisis debriefing, reflection and learning to support emotional regulation and staff wellbeing
- Work collaboratively with Child Safety, QLD Health, mental health services and allied health professionals
- Maintain accurate documentation, reporting and information sharing under the guidance of the Program Manager
- Maintain a safe, structured and respectful living setting

About the Young Person:

The young person you will support is creative and active, with interests including animals, boxing, swimming, fishing, music, baking, arts and crafts, outdoor activities and spending time with family.

They thrive with workers who are calm, warm, honest and consistent. Predictable routines, clear communication, advance notice of changes and reliable follow-through help them feel safe and settled. Building a genuine relationship is important – shared activities, encouragement and taking the time to connect can make a significant difference.

Unexpected changes, unfamiliar staff and inconsistent routines can be challenging. During periods of escalation, the young person responds best to workers who remain regulated, provide appropriate time and space,



and focus on connection and regulation before correction or problem-solving.

A comprehensive profile, including individual support strategies, preferences and therapeutic approaches, will be provided to successful applicants as part of their induction and training.

About You:

The strongest fit for this role is someone who can combine experience supporting complex needs with warmth, patience and genuine relationship-building.

You are calm and non-reactive under pressure, communicate clearly and respectfully, and understand the importance of consistency when supporting a young person who may find unexpected change difficult. You can maintain appropriate boundaries without being overly clinical or authoritative and are comfortable giving a young person space when they need it.

Ideally, you will also enjoy getting involved. Whether that's swimming, fishing, boxing, baking, creative activities, music, animals or simply getting outdoors, you understand that everyday shared experiences can be an important part of building trust.

You will bring:

- Demonstrated experience supporting young people or young adults with disability, ideally including forensic and/or psychosocial disability
- Experience in residential care, out-of-home care, disability or another high-intensity support environment
- Confidence supporting complex and high-risk behaviours, including aggression, anti-social behaviour and emotional dysregulation
- A calm, patient and consistent approach, particularly during periods of escalation
- Strong relationship-building skills and the ability to engage young people through their individual interests and strengths
- Clear, honest and respectful commun

📌 Case Worker (Logan City)
🏢 DCC Industry Group
📍 Logan City