- Welcoming clients with warmth and professionalism
- Managing a busy reception workplace
- Answering incoming calls and responding to emails promptly
- Scheduling appointments for multiple clinicians across varied calendars
- Providing information to clients, families, schools, GPs, NDIS providers and support coordinators
- Maintaining confidentiality and sensitivity at all times
- Daily reconciliations, payments, invoicing and receipting
- Medicare, DVA, NDIS and private billing processing
- Managing referrals, intake forms and client documentation
- Liaising with clinicians, referrers and external partners
About you
- Warm, friendly and confident in working with people of all ages
- Highly organised with strong attention to detail
- Able to prioritise tasks in a fast-paced environment
- Professional, reliable and proactive
- Comfortable using practice management systems (experience with Best Practice or similar is desirable but not essential)
- Experienced in administration or reception—experience in allied health, medical, or psychology settings highly regarded
About us
- PsychSolutions Health & Wellbeing is a reputable multidisciplinary practice providing high-quality psychological and allied-health services across the Central West. We're a thriving, warm, and highly professional mental health practice supporting people across the lifespan.
- Supportive and inclusive team workplace
- Beautiful office environment close to cafes and the CBD
- Opportunity for a long-term, meaningful role where your contribution truly matters
📌 Administration Office (City of Orange)
🏢 PsychSolutions Health and Wellbeing
📍 City of Orange
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