Technical Writer

· Help children have the best start in life through high quality education & care.

· Improve outcomes for children and families in early education and care.

· Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

· implement changes that benefit children birth to 13 years-of-age and their families

· monitor and promote the consistent application of the Education and Care Services National Law across all states and territories

· support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Technical Writer supports the Regulatory Systems Team by developing, maintaining and improving clear, accurate and accessible documentation for the National Quality Agenda IT System (NQA ITS) and related regulatory technology initiatives. This position translates complex legislative, business and technical information into user-focused resources, supports knowledge management and organisational learning, and contributes to the successful delivery of current and future regulatory technology projects through effective documentation, process mapping and communication materials that enable staff to efficiently manage systems and internal processes.

This role is full-time and fixed term until 1 December 2027 at ACECQA Band 5 ($106,584- $126,066).

Key Accountabilities

· Develop, coordinate and maintain a range of technical, procedural, governance documentation supporting the NQA ITS and related regulatory technology initiatives as directed.

· Maintain document libraries, templates, style guides, content repositories and version control processes to ensure documentation remains current, accessible and consistent.

· Translate technical,



legislative and policy requirements to assist in documenting and maintaining governance frameworks, operational policies, business procedures and knowledge management resources.

· Support the preparation of papers, briefings and supporting documentation for committees, working groups, governance bodies and stakeholders.

· Liaise with business and technical stakeholders to gather, validate and document business requirements, processes and system information.

· Facilitate meetings, interviews, workshops and other engagement activities with subject matter experts to capture knowledge and document business processes.

· Review and analyse documentation to ensure accuracy, consistency, usability, accessibility and alignment with organisational standards, legislative requirements and terminology.

· Contribute to the continuous improvement of documentation standards, knowledge management practices and information-sharing processes across teams.

· Adhere to the spirit and practice of ACECQA’s Code of Conduct, contribute to an inclusive and agile performance culture, and role model ACECQA’s values and behaviours.

· Other duties as required.

Key Selection Criteria

Essential

· Tertiary qualifications in a relevant discipline and/or an equivalent level of experience.

· Demonstrated experience developing and maintaining technical, operational, policy or business documentation.

· Excellent written communication skills, including the ability to simplify complex technical and business information for diverse audiences.

· Highly developed editing, proofreading and document quality assurance skills.

· Solid research and analytical capabilities.

· Ability to quickly understand business processes, systems and technical concepts.

· Well-developed stakeholder engagement and information-gathering skills.

· Strong organisational skills with the ability to manage multiple priorities and meet deadlines.





· Proficiency in Microsoft 365 applications and document management systems.

Desirable

· Experience working within government, regulatory or public sector environments

· Knowledge of regulatory technology, digital transformation or information management practices.

· Experience using SharePoint, Confluence, Azure DevOps, Visio or similar documentation platforms.

· Knowledge of current technology trends, issues and policy matters in a regulatory context

How to apply

The closing date for applications is 12 November 2026 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to the Technical Writer vacancy and click Apply for Job. The application process will require you to:

· Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.

· Provide the details of at least two referees who have directly supervised you within the last five years of employment.

· Attach a written response to the targeted questions below of no more than 2 pages

Targeted Questions

Question 1: Describe a project where you developed or significantly improved technical, operational, policy or business documentation.

Question 2: Describe a situation where you were asked to develop documentation but the requirements or business process were unclear, incomplete or still evolving.

All complete applications will be acknowledged.

More information

If you have any questions about the role or recruitment process, please contact the Recruitment team at [email protected].

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy.

📌 Technical Writer (Tasmania)
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📍 Tasmania