31 Oct
|
Community Housing
|
City of Gold Coast
31 Oct
Community Housing
City of Gold Coast
Community Housing Limited is seeking an all‑round people leader to guide and develop a high‑performing contact centre team on the Gold Coast. You’ll coach, manage performance, and coordinate rostering while resolving complex customer issues with empathy and explicit boundaries.
You’ll act as a trusted escalation point, work with stakeholders, and drive continuous improvement to ensure excellent customer outcomes and a positive service culture.
#J-18808-Ljbffr
📌 Contact Centre Lead: Coach & Elevate Customer Experience (City of Gold Coast)
🏢 Community Housing
📍 City of Gold Coast