A well established freight forwarder who offers training and development and a forwarder who has a newly created position.

The Position

- Develop, manage and support a team of operations professionals
- Manage customer escalations and relationship building
- Seek potential upsell opportunities
- Oversee the daily activities of the team to ensure customer satisfaction
- Ensure profits are maximised and team productivity is achieved
- Step into Operations roles when needed
- Provide necessary training & introduce new processes where required
- Provide new solutions and a fresh outlook

Our Client

A well established freight forwarder who offers training and development and a forwarder who has a newly created position.

The Position

- Develop, manage and support a team of operations professionals
- Manage customer escalations and relationship building
- Seek potential upsell opportunities




- Oversee the daily activities of the team to ensure customer satisfaction
- Ensure profits are maximised and team productivity is achieved
- Step into Operations roles when needed
- Provide necessary training & introduce new processes where required
- Provide new solutions and a fresh outlook

The Requirements

- Proven success in a senior operations role within international freight forwarding
- Excellent organisational and relationship management skills
- Complete understanding of Australian regulatory requirements
- Become a key motivator of the team
- Fulltime working rights within Australia

On Offer

- Excellent team culture
- On-site parking
- Market-competitive salary package

Additional information

- Senior Level role
- Freight forwarding experience +4years
- On-site Parking

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📌 Team Leader Freight Forwarding (Sydney)
🏢 MyFreightCareer
📍 Sydney