CX Transformation Lead (Melbourne)

31 Oct

Amazon Web Services (AWS)

Melbourne

31 Oct

Amazon Web Services (AWS)

Melbourne

Amazon Web Services Australia Pty Ltd is seeking a hands-on Senior Delivery Consultant with deep contact centre expertise to lead CX transformation engagements for APJC customers. You will own solution design, delivery delivery, and customer outcomes, working with stakeholders across operations, IT, and business.

The role focuses on contact centre operations, WFM, QM, and omnichannel engagement, leveraging Amazon Connect, Lex, Bedrock, and cloud-native architectures to modernise how customers

📌 CX Transformation Lead (Melbourne)
🏢 Amazon Web Services (AWS)
📍 Melbourne

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CX Transformation Lead (Melbourne)

CX Transformation Lead (Melbourne)

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Duty Manager - Northcote

Duty Manager - Northcote

National Channel Manager (Thomastown)

National Channel Manager (Thomastown)

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Guest Service Agent (Nelson Bay)

Guest Service Agent (Nelson Bay)

Mechanical Design Engineer (Sydney)

Mechanical Design Engineer (Sydney)

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Get the latest job offers by email for: cx transformation lead (melbourne) / melbourne