Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Role: ServiceNow Administrator

Experience: 5+Years

Location: Sydney

Job Type: Full Time (Permanent)

- Strong hands-on experience in ServiceNow administration and ITSM modules.
- Good knowledge of ServiceNow configuration, security controls, scripting, and workflow capabilities.




- Understanding of ServiceNow integrations, APIs, and MID Server.
- Experience supporting platform upgrades, testing, release management, and production support.
- Strong troubleshooting, analytical, communication, and stakeholder-management skills.
- Good understanding of ITIL processes and platform governance.

Key Responsibilities :

- Administer, configure, maintain, and support the ServiceNow platform.
- Manage users, groups, roles, access control lists (ACLs), notifications, SLAs, forms, lists, workflows, and UI policies.
- Configure and support Incident, Problem, Change, Request, Knowledge, and Service Catalog processes.
- Create and maintain catalog items, record producers, business rules, client scripts, UI actions, and Flow Designer workflows.
- Support platform upgrades, patches, clones, testing, release activities, and production deployments.
- Troubleshoot platform issues and coordinate timely resolution of incidents and defects.
- Monitor platform performance, scheduled jobs, integrations, and system health.
- Support integrations using REST/SOAP APIs, IntegrationHub, MID Server, and other approved mechanisms.
- Maintain technical documentation, configuration standards, and platform governance controls.
- Collaborate with ITSM, infrastructure, application, security, and support teams.

Top Reasons to Join Our Team at TCS Australia





Attractive compensation & rewards

We offer a highly competitive salary package aligned with the Australian market, complemented by performance-based incentives, recognition programs, and comprehensive employee benefits. Your achievements are celebrated, and your contributions truly matter.

Global exposure with local impact

At TCS, you’ll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts. This means access to world-class practices, transformative technologies, and the chance to shape solutions that have a real impact — locally and globally.

Empowering leadership & supportive setting

Our leadership team is committed to helping you succeed. We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued.

We believe in careers, not just jobs. With continuous learning, certification support, career mobility, and clear progression pathways, TCS empowers you to grow and evolve — whether you want to deepen your expertise, explore new domains, or take on leadership roles.

Inclusive, collaborative culture

Diversity, inclusion, and respect are central to who we are. At TCS Australia, you’ll join a workplace where collaboration thrives, individuality is valued, and everyone can contribute to meaningful outcomes.

Continuous learning & cutting-edge innovation

We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies. You’ll be part of an environment that consta

📌 ServiceNow Administrator (Sydney)
🏢 Tata Consultancy Services
📍 Sydney