Practice Manager / Clinical Administrator

linic Administrator / Practice Manager - Full time opportunity available (38h/week)

We are looking for someone to be the face of the company at ourMackay Clinic. If you have an inviting and welcoming personality, initiative, time management, attention to details and positive work ethic, you might be the right fit for this role
Medical experience is not mandatory, but you must be willing to learn

Why should you apply?

An exciting chance to grow as part of anexpanding health care service

Culturally diverse teamwho we consider family

Ongoing learning andprofessional development

We have wonderful patients and clients

Rewarding role - Make part of our patients journeyback to better health

Full training and ongoing Support

Responsibilities include, but not limited to:

Provide exceptional customer service

Following up on aging debts and collecting payments.

Promote in house services and products to potential clients/customers

Drafting of rosters.

Performance reviews

Training and coaching of new receptionist.

Support the implementation of initiatives that establish a work culture in
line with the company values.

Develop and maintain effective collaborative, partnerships and strategic




alliances with key external stakeholders

Maintaining up to date diary of therapists and opening hours

Efficient coordination of clinic communications (emails/letters etc)

Maintain general tidiness of clinic and treatment rooms

Undertake fee collection, Process all facilities of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts

Maintain correct and up to date client records

What you will bring to the role

Administration certification or years of experience in a similar role (reception/medical)

Team or people management capabilities and willingness to learn

Flexibility and adaptability to changing workloads

High degree of accountability and attention to detail

Strong organisational and time management skills

Understanding of the rights of people with a disability

Current Valid Driver's License

Availability Monday - Friday, between 8am to 6pm.

Attitude to take initiative, dedication, reliability and team work

Demonstrates time management, delegation, organisation skills and positive work ethic

Attention to detail and problem solving skills

Proficient in G-Suite (Google Workspace)

📌 Practice Manager (Mackay Regional)
🏢 Health First Group
📍 Mackay Regional