Service Technician

Full-time | $85,000–$100,000 + Super

Ready to take your technical skills into the field? Are you a hands-on Service Technician who enjoys troubleshooting, working with technology and solving problems in the field? Do you have a background in electrical, electronics, mechatronics, mechanical maintenance or a similar technical discipline?

Acusensus is looking for a capable and self-motivated Service Technician to support the installation, maintenance and ongoing performance of its innovative road safety technology across Australia.

This is a varied, hands-on role combining technical troubleshooting, equipment maintenance, manufacturing, installation and field support. You'll work with advanced camera, radar, electrical and communications systems, helping ensure critical road safety technology operates safely and reliably.

If you're looking for a role where no two days are the same, you can work independently while remaining part of a collaborative technical team, and your work contributes to safer roads, this could be the opportunity for you.

About Acusensus

Acusensus is an Australian technology success story with a global presence across Australia, the United States, the United Kingdom and New Zealand.

Founded in 2018, the company develops world-leading imaging and artificial intelligence technology designed to reduce road fatalities and injuries caused by distracted driving.

With a purpose of saving lives and making communities safer, Acusensus combines innovative technology with practical field operations to tackle key road safety challenges.

About the role

Reporting to the Service Technician Lead, you'll play an important role in maintaining the operational readiness,



reliability and performance of Acusensus equipment across your allocated region.

You'll work across the full equipment lifecycle, from initial assembly and commissioning through to field installation, preventative maintenance, fault diagnosis and ongoing technical support.

You'll initially spend time working alongside the manufacturing team at the Ingleburn facility to build your understanding of Acusensus equipment, systems and operating procedures before progressing into regional field operations.

Once established in the role, you'll work largely independently, travelling to roadside locations and operational sites to maintain equipment, resolve technical issues and support the teams using Acusensus technology.

This position suits someone with strong technical fundamentals, sound problem-solving skills and the confidence to manage their workload with minimal supervision.

What you'll be doing

- Maintain and service equipment: Carry out preventative maintenance, inspections and repairs across mobile speed camera vehicles, trailers, fixed sites and associated hardware.
- Troubleshoot technical issues: Diagnose and resolve electrical, mechanical, hardware and software faults to minimise downtime and maintain system performance.
- Install and commission systems: Support the installation, setup and testing of cameras,



radar, cabling, power systems and communications equipment.
- Support manufacturing: Work alongside the Ingleburn team to assemble, build and commission equipment, ensuring quality and accuracy before deployment.
- Keep equipment field-ready: Conduct routine inspections, identify potential issues and ensure equipment is safe, reliable and ready for operational use.
- Provide technical field support: Work with operational teams to resolve equipment issues, respond to technical queries and restore system functionality.
- Maintain accurate records: Complete service reports, maintenance logs, fault documentation, inventory records and support tickets.
- Collaborate with technical teams: Work with the Helpdesk, Engineering, Manufacturing and operational teams to resolve complex issues and improve equipment reliability.
- Support new installations: Coordinate with site representatives and contractors to assist with fixed-site installations, commissioning and system upgrades.
- Promote safety and quality: Follow established work procedures, conduct risk assessments and maintain high standards of workplace safety and workmanship.
- Contribute to improvement: Share field feedback and identify opportunities to improve equipment reliability, serviceability and maintenance processes.

About you

You'll be a practical, technically minded person who enjoys getting hands-on with equipment, investigating faults and finding solutions. You can work independently in the field, communicate effectively with different stakeholders and take ownership of the quality and safety of your work.

Ideally, you'll bring

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