The Team

Working at the Roy Fagan Centre – A Career with Purpose:

Who We Are: The Roy Fagan Centre (RFC) is Tasmania’s statewide specialised inpatient mental health facility for older persons, and part of Older Person’s Mental Health Service (OPMHS). We provide compassionate, person-centred care to individuals experiencing acute mental ill health, neuropsychiatric symptoms of dementia, and complex psychiatric conditions. Our multidisciplinary team works across four purpose-built units, each designed to support dignity, safety, and therapeutic engagement.

What We Do:

- Acute psychiatric care
- Dementia and neuropsychiatric treatment
- Geriatric rehabilitation
- Palliative and end-of-life care
- Rehabilitation and recovery-focused programs
- Support for families, carers, and community transitions

Our Values and Culture

At RFC, live by the One Health CARE values: Compassion, Accountability, Respect, and Excellence. We also embrace:

- Flexibility and inclusivity
- Transparency and teamwork
- Holistic and trauma-informed care
- Collaboration with families, carers, and community partners

We foster a welcoming, non-clinical environment where music, nature, and creativity are part of everyday life. Staff are encouraged to personalise spaces, build meaningful relationships, and support consumers with empathy and respect. To further enrich our culture, we actively implement the My Home Life program-an evidence-based approach that promotes quality of life for people living and working in care settings. Through this program, we focus on:

- Enhancing positive communication between staff, consumers, and families
- Strengthening relational care and emotional connection




- Encouraging shared decision-making and reflective practice
- Creating a culture of kindness, dignity, and mutual respect

My Home Life helps us ensure that every interaction is meaningful, every voice is heard, and every person—staff or consumer—feels valued and supported.

Why Work with Us?

We offer:

- A deeply supportive and inclusive workplace
- Structured supervision, mentoring, and professional development
- Opportunities to specialise in dementia care, trauma-informed practice, and aged mental health
- Access to professional development opportunities tailored to your role and interests, including training in dementia care, trauma-informed practice, and mental health support.
- A vibrant, multidisciplinary team culture
- A chance to make a real difference in the lives of older Tasmanians

We value diversity, lived experience, and resilience. Whether you're a nurse, allied health professional, support worker, administrator, or environmental services, your contribution matters.

What We Look For

- Are compassionate, curious, and collaborative
- Value dignity, autonomy, and person-centred care
- Are committed to continuous learning and reflective practice
- Can work respectfully with families, carers, and diverse communities

The Role

Administrative Officer – Roy Fagan Centre / Older Persons Mental Health Services





- Provide high-level administrative, reception and operational support to the Roy Fagan Centre and Older Persons Mental Health Service (OPMHS), ensuring efficient day-to-day service delivery.
- Coordinate and supervise administrative staff, including rostering, leave management, training, induction and ongoing team support.
- Manage administrative systems, records, filing and information retrieval processes to maintain accurate and confidential documentation.
- Support senior management with correspondence, reports, ministerial briefings, Right to Information requests and special projects.
- Liaise professionally with clients, clinicians and stakeholders, handling complex enquiries while delivering excellent customer service and maintaining confidentiality.
- Assist with recruitment, staffing, meeting coordination, minute-taking, asset management, reporting and quality improvement activities across the service.

You will need

- Demonstrated knowledge of and experience in contemporary office management practices including knowledge of medical terminology, or the ability to quickly acquire, and well‑developed computer skills and sound organisational skills.
- Ability to assist with the training and guidance of less experienced administrative staff, and the orientation of new employees including delegating administrative duties to ensure the development of team members.
- Proven ability to work effectively within a multidisciplinary team workplace, including the ability to: cooperate and work well with other team members both in the administrative and clinical areas; respect the needs and ideas of other

📌 Administrative Officer (Hobart)
🏢 Department Of Health
📍 Hobart