AO3/1 Business Support Officer - Townsville

$51.12/hr + Super

Townsville

November 2026 - April 2027 (with potential extension)

Monday to Friday

Looking for your next administration role with great pay, a supportive team, and the opportunity to make a real impact? We've got an exciting AO3/1 Business Support Officer opportunity in Townsville that could be just what you're after!

What's in it for you?

- Excellent hourly rate of $51.12/hr + super
- Monday to Friday work-life balance
- Potential extension beyond April 2027
- Join a qualified and supportive government team
- Diverse role combining customer service, administration, travel coordination, and stakeholder engagement

What you’ll be doing

No two days are exactly the same! You’ll be supporting operations within the WOM/Job Card space and helping keep everything running smoothly by:

- Providing outstanding customer service to government customers
- Coordinating travel bookings including flights, accommodation, ferries, charters, and vehicle hire
- Managing phone calls, correspondence, and enquiries within required timeframes
- Maintaining records and updating systems such as Ellipse and Microsoft Office




- Preparing documents, reports, procedures, manuals, and registers
- Supporting internal teams and stakeholders to ensure services are delivered on time
- Assisting with financial administration tasksContributing positively to a high-performing and collaborative team environment

What we're looking for

- Previous administration experience
- Strong Microsoft Office skills, particularly Excel
- Financial administration experience highly regarded
- Strong attention to detail and organisational skills
- Ability to thrive in a fast-paced, KPI-driven environment
- Excellent communication and customer service skills
- Current clean driver's licence
- Positive attitude and strong team-player mentality

Why you’ll love it

This role is perfect for someone who enjoys keeping things organised, loves helping people, and takes pride in delivering exceptional service. If you're proactive, detail-focused, and enjoy working in a busy environment where your contribution genuinely matters, we'd love to hear from you.

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📌 Business Support Officer (Townsville City)
🏢 Findmea
📍 Townsville City