The Clinical Governance Lead is responsible for ensuring the safe, effective and high-quality delivery of health services through oversight of the Clinical Governance Framework and subcontractor compliance activities.

You will leverage your clinical and governance expertise to manage audits, complaints, incidents, credentialing processes, governance forums, policy reviews and reporting activities that underpin quality healthcare services for ADF candidates.

This role is ideal for a healthcare leader who combines clinical knowledge with strong stakeholder engagement, quality assurance and governance capabilities.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.

ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people's need to work in ways that support their careers, families, and lifestyle. That's why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we'll be better together.

To find out more about our great employee benefits and what it's like to be part of the team, reach out to our friendly talent acquisition team.

What you'll be doing

Reporting to the Head of Health Services, you will apply your experience in a senior clinical role in nursing or allied health, to conduct annual audits, quality assurance checks and chair required meetings to ensure compliance with the framework. You will also manage all associated reporting, information and data.

Key Responsibilities:

Clinical Governance & Risk Management

- Provide subject matter expertise in clinical governance, clinician credentialing,



complaints management and clinical incident investigation.
- Oversee governance processes relating to privacy breaches, clinical incidents and quality concerns, ensuring appropriate investigation and resolution.
- Maintain oversight of subcontractor compliance with the Clinical Governance Framework and related contractual obligations.
- Support risk identification, mitigation and continuous improvement initiatives across health services.

Quality Assurance & Auditing

- Develop and execute annual audit programs, including:
- Clinical governance audits
- Credentialing audits
- Training and accreditation audits
- Document findings, monitor corrective actions and report outcomes through designated systems and governance forums.
- Drive continuous improvement through analysis of audit outcomes and quality indicators.

Policy & Documentation Management

- Lead the ongoing review, maintenance and enhancement of the Clinical Governance Framework.
- Coordinate reviews, updates and publication of policies, procedures and clinical documentation supporting medical and psychological candidate assessments.
- Ensure document control processes are effectively managed and completed within agreed review cycles and timelines.

Stakeholder Engagement

- Build strong relationships with key stakeholders including:
- Defence representatives
- Office of the Chief Medical Officer
- Office of the Chief Psychology Officer
- Clinical subcontractors
- Legal and commercial teams
- Operational Health Services teams
- Facilitate and coordinate clinical governance committees and tripartite governance forums.
- Ensure actions arising from governance meetings are tracked, communicated and completed within agreed timeframes.

Reporting & Analytics





- Manage incident and complaints data within appropriate digital governance platforms.
- Develop and deliver weekly and monthly reports covering:
- Open and closed incidents and complaints
- Documentation review activities
- Audit schedules and outcomes
- Governance actions and compliance measures

Partner with Data and Analytics teams to produce meaningful insights and performance reporting.

About you

Tertiary-qualified clinician (nursing or allied health) with 3+ years in a senior or lead role.

You are a highly organised healthcare professional with a solid understanding of clinical governance, quality assurance and risk management frameworks. You enjoy working in complex stakeholder environments and are passionate about driving safe, effective and compliant healthcare services.

Your background will demonstrate:

- Relevant qualification in Nursing, Allied Health, Medicine or a related healthcare discipline.
- Demonstrated experience in clinical governance, quality management, healthcare compliance, risk management or clinical operations.
- Strong understanding of contemporary Clinical Governance Frameworks, including:
- Clinical audit
- Clinical effectiveness
- Education and training
- Experience managing complaints, incidents and clinician credentialing processes.
- Exceptional written communication skills with experience preparing governance reports, policies and executive-level documentation.
- Proven ability to manage multiple priorities, deadlines and stakeholder expectations.
- Highly developed stakeholder engagement and relationship management skills.
- Exceptional attention to detail and commitment to quality outcomes.
- Experience as a Defence Nursing Officer, Medical Officer, Medic or within Defence health services.
- Experience within civilian allied health or multidisciplinary healthcare environments.
- Experience managing governance platforms, quality systems or document control systems.
- Knowledge of healthcare accreditation, quality assurance and compliance frameworks.

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📌 Clinical Governance Lead (Melbourne)
🏢 Adecco
📍 Melbourne