This is a ITSM Analyst Student Intern - IT Service Management role with AGL based in Melbourne, VIC, AU

Role Seniority - intern

More about the ITSM Analyst Student Intern - IT Service Management role at AGL

ITSM Analyst Student Intern - IT Service Management

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning recent things all the time and the AGL team will be there to support your growth.

Key Responsibilities

- ServiceNow Data analysis
- ServiceNow Reports
- ServiceNow Ticket Trends
- Busines Analyst Work
- ITSM process updates
- Assisting with IT service management processes
- Analysing service performance data
- Collaborating with team members
- ServiceNow Insights

Key Strengths

- IT Service Management
- Analytical skills
- Communication skills
- Project management
- Customer service
- Problem-solving

A Final Note: This is a role with AGL not with Hatch.

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📌 ITSM Analyst Student Intern - IT Service Management (Melbourne)
🏢 Hatch
📍 Melbourne