Harvey Norman is seeking an experienced IT Service Management professional to coordinate Major Incidents and drive incident resolution. Based onsite at the Silverwater Corporate Office, you will support ServiceNow administration and deliver clear executive communications to stakeholders.
You will lead incident bridges, monitor progress and contribute to continual service improvement across the technology setting.
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📌 Senior Incident Analyst - Major Outage & ServiceNow Lead (Sydney)
🏢 Harvey Norman
📍 Sydney
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