Global Customer Support Team Lead — Remote-Ready (Brisbane)

Global Customer Support Team Lead — Remote-Ready (Brisbane)

31 Oct
|
Publicis Groupe
|
Brisbane

31 Oct

Publicis Groupe

Brisbane

Epsilon is seeking a Team Lead for Global Customer Support to oversee day-to-day operations, incident management, and service delivery across regions. You will drive a high-quality customer experience, oversee knowledge management, and lead a globally distributed team of support specialists.

In this role, you will collaborate with Platform Operations, Engineering and Product to ensure SLAs are met, implement improvement initiatives, and coach team members to build capability and drive

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📌 Global Customer Support Team Lead — Remote-Ready (Brisbane)
🏢 Publicis Groupe
📍 Brisbane

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