? Waminda outreach sites as required (Illawarra & Shoalhaven)

? Social, Community, Home Care and Disability Services Industry Award | Level 4

Waminda is seeking a compassionate and community-focused Aftercare Support Worker to join our Social and Emotional Wellbeing (SEWB) team. This is a meaningful frontline role supporting Aboriginal and Torres Strait Islander people following a suicide attempt, suicidal crisis, or after the loss of a loved one to suicide.

Working alongside SEWB Practitioners, Counsellors, and the Strong Yawa team, you will provide culturally safe, trauma-informed aftercare support that walks with people through some of their most vulnerable moments. This role is about connection, care, and continuity — helping people feel supported, linked in with services, and not alone in their healing journey.

You will also support the strengthening of referral pathways across Aboriginal and mainstream mental health, health, and community services across the Illawarra and Shoalhaven regions.

What You'll Be Doing

About the Role

? Waminda outreach sites as required (Illawarra & Shoalhaven)

? Social, Community, Home Care and Disability Services Industry Award | Level 4

? Part-time | 21 hours per week

Waminda is seeking a compassionate and community-focused Aftercare Support Worker to join our Social and Emotional Wellbeing (SEWB) team. This is a meaningful frontline role supporting Aboriginal and Torres Strait Islander people following a suicide attempt, suicidal crisis, or after the loss of a loved one to suicide.

Working alongside SEWB Practitioners, Counsellors, and the Strong Yawa team, you will provide culturally safe,



trauma-informed aftercare support that walks with people through some of their most vulnerable moments. This role is about connection, care, and continuity — helping people feel supported, linked in with services, and not alone in their healing journey.

You will also support the strengthening of referral pathways across Aboriginal and mainstream mental health, health, and community services across the Illawarra and Shoalhaven regions.

What You'll Be Doing

- Provide culturally safe aftercare support to Aboriginal and Torres Strait Islander individuals following suicide-related crises or bereavement
- Work within a co-designed service model guided by NACCHO’s National Model of Care and community priorities
- Walk alongside clients and families to provide emotional support, follow-up, and care coordination
- Support clients to connect with appropriate services including GP clinics, hospitals, AOD services, schools, police, funeral services, and mental health providers
- Build and maintain strong referral pathways across Aboriginal Community Controlled and mainstream services
- Work collaboratively with SEWB practitioners and multidisciplinary teams to ensure continuity of care
- Participate in the Aftercare Community of Practice to share learning, strengthen service delivery, and contribute to best practice
- Maintain accurate, timely,



and confidential client records and reporting requirements
- Collect and report service data in line with funding and program requirements
- Identify and report workplace risks, hazards, and safety concerns
- Support continuous improvement of aftercare service delivery through feedback and reflection

What We're Looking For
- Certificate IV in Community Services, Mental Health or equivalent in a related field
- Experience in mental health, social and emotional wellbeing, community services, or suicide prevention support
- Strong understanding of trauma-informed care, crisis support, and culturally safe practice
- Ability to provide compassionate, non-judgemental, client-centred support
- Excellent communication skills (written and verbal) with the ability to engage respectfully with clients, families, and services
- Solid organisational skills with the ability to manage competing priorities and meet deadlines
- Confidence using Microsoft Office and electronic client record systems
- Ability to work both independently and as part of a multidisciplinary team
- Understanding of confidentiality, ethical practice, and professional boundaries
- Commitment to Aboriginal health, Primary Health Care principles, and community-led care
- Willingness to participate in ongoing training, supervision, and professional development
- Experience in administration or reporting tasks is highly regarded

Please kindly note,all applicants for this position must identify as both female and Aboriginal and/or Torres Strait Islander:an applicant's gender and race is a genuine occupational

📌 Aftercare Support Worker (Shoalhaven Heads)
🏢 Waminda
📍 Shoalhaven Heads