Introduction
Why IFYS Urban Angels?
Urban Angels Community Kitchen is a platform for bringing the community together, creating and distributing a ready stock of nutritious frozen meals for people who need support in this way.
It was developed from understanding the challenges faced where, as a result of illness, trauma or other significant difficulty, it becomes an ordeal to arrange a nutritious, balanced meal. As many who have experienced crisis can attest, the simple gift of a meal at difficult times can not only relieve the stress of the moment but also lift the spirits of those in need
Description
The opportunity
Urban Angels are seeking a casual Food Services Assistant to join the team situated at the IFYS Kawana Hub Specialist Homeless Service.
The Kawana Hub Specialist Homeless Service is a 68-bed short term emergency housing solution, available to residents of the Sunshine Coast that are experiencing homelessness.
The Food Services Assistant will support the provision of three meals a day, ensuring hygiene, health and safety standards are met, and providing friendly and non-judgmental service to all residents of the program. This role is part of a team of rostered Kitchen Support staff, working alongside a chef, other IFYS staff and volunteers.
What's on offer?
- Casual employment
- $34.96 per hour (inclusive of 25% loading) + applicable penalty rates for day and time of shift
- Access to not-for-profit salary packaging options (package up to $15,900 per FBT year)
- Annual $250 personal wellbeing reimbursement benefit towards eligible activities
- Central Bokarina location with cafes and walking paths nearby
- Vibrant and welcoming team workplace
- Opportunity to give back and make a positive impact
- Free access to the CALM Premium App + Flight Centre personal travel discounts
- Access to the Employee Assistance Program (EAP)
- IFYS will cover the cost for the successful candidate to complete Food Safe Handling certificate
Key requirements
- Daily operations of the kitchen including customer service, food preparation, restocking and receiving delivered goods, accurate administration
- Assist chef of the day in food preparations
- Support residents to access refreshments and foods during the day
- Work alongside volunteers in the delivery of catering service to residents
- Train and supervise volunteers involved in the kitchen
- Cleaning and sanitising dining area and kitchen throughout the day
- Assist with ensuring that the food served and the kitchen meets all legislated hygiene and health and safety requirements
To be successful in this role you will possess:
- A resilient and can-do nature
- A positive and non-judgmental manner interacting with people from all walks of life
- Experience in hospitality, customer service and/or community services highly regarded
- Knowledge of food safety standards
- Willingness to work agreed rostered hours. Flexibility to accept changes in rostered hours highly regarded
- Strong interpersonal and administrative skills
Must hold or be willing to obtain if successful:
- Valid Queensland Driver's License with no restrictions, and own reliable transport
- QLD Working with Children Check (Paid Blue Card)
- Licensed Care Service Suitability Check (LCS2)
- National Criminal History Check (a new check will be conducted through IFYS systems)
- Food Safe Handling Certificate
If you would like further information on this role, please call 5438 3000 to speak to Veronica in the Recruitment team or email
[email protected] Applications close at 5:00pm on Friday the 13th of November 2026. Applications received after this date will be accepted but may not form part of the initial candidate pool.
📌 Food Services Assistant (Sunshine Coast Regional)
🏢 IFYS
📍 Sunshine Coast Regional