Introduction

- Casual engagement
- Randwick location
- Onsite role

Description

About Us Located on the lands of the Bidiagal Clan of the Dharawal Nation (Randwick, NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone. For the past 20 years, we have been at the forefront of mental health research. Leveraging our own research, we have developed an image and workplace that is reflective of our values and mission.

Our work is used to distributed through the public and is used to drive evidence informed change across the mental health sector, setting the foundation for a brighter and healthier future for all. The Role Black Dog Institute is seeking a friendly, organised and skilled Casual Receptionist to provide front-of-house support for our Reception and Psychology Clinic during planned leave periods.

This is an excellent opportunity for someone with previous reception or administrative experience who enjoys working in a fast-paced, people-focused environment.

Coverage Periods

- 16 November - 11 December
- 4 January - 15 January

Approximately 20 hours per week

- Minimum shift: 3 hours
- Maximum shift: 7 hours
- On-site role based in Randwick, NSW

Skills And Experiences

Hourly Rate

- $49.24 per hour + superannuation
- Casual employment

Key Responsibilities

- Managing front reception and welcoming visitors
- Answering and directing phone enquiries
- Monitoring and responding to emails
- Managing appointments and reception administration
- Providing general administrative support to the Psychology Clinic and broader team
- Maintaining a professional, organised and confidential client experience

About You

- Previous reception, customer service or administrative experience preferred
- Strong verbal and written communication skills
- Excellent organisational skills and attention to detail
- Professional,



approachable and customer-focused manner
- Comfortable managing multiple priorities in a busy environment
- Ability to maintain confidentiality and professionalism at all times

Eligibility

- Australian work rights required
- Working Holiday Visa holders welcomed

Inclusion at BDI

We are committed to fostering an inclusive and accessible recruitment experience where all candidates can fully participate in the process.

We warmly encourage applications from First Nations peoples, culturally and racially diverse communities, LGBTQIA+ individuals, people with disabilities, and others from underrepresented backgrounds.

We recognise that not everyone has had equal access to opportunities, and valuable skills and perspectives can be gained through diverse life experiences.

If this role excites you but you don't meet every listed requirement, we still encourage you to apply as your lived experience and insights are important to us.

Accessibility

If you have accessibility requirements or require information in an alternative format, please email or phone

Privacy

We respect your privacy and confidentiality. We only provide information to other staff where it is needed to arrange workplace adjustments.

How to Apply To become a part of the Black Dog Institute team, follow the link to ELMO to apply and submit your most up to date resume. If you are shortlisted for the role, we will call you and let you know you are successful. Please do not respond to any suspicious emails requesting you to upload your ID or personal details.

Commencement of employment with the Institute is subject to the completion of relevant pre-employment checks, include reference checks, a National Criminal History Check, and other role-specific requirements.

These checks are conducted in line with the Institute's commitment to providing a safe, respectful and inclusive environment for all employees, and check outcomes are reviewed and applied fairly and in accordance with the inherent requirements of the role

📌 Receptionist (New South Wales)
🏢 Black Dog ELMO
📍 New South Wales