About Us

Star Residential Care is a growing in-home care and community support service in Victoria. We are committed to delivering person-centred, respectful and high-quality care to individuals who require daily living support, social engagement and coordinated services. Due to continued growth in service demand, we are seeking suitably qualified and experienced professionals to join our team in Knoxfield, Victoria.

Role Summary

The Community Worker provides person-centred support, advocacy, and practical community-based assistance to individuals, families, older persons, and people living with disability experiencing social, emotional, health, financial, or personal challenges.

The role involves supporting clients to maintain independence, wellbeing, dignity, and community participation through the delivery of in-home and community supports, monitoring client wellbeing, assisting with access to services, coordinating referrals, promoting safety and inclusion, and working collaboratively with clients, families, coordinators, providers, and allied health professionals in line with individual support plans and organisational policies and procedures.

Key Duties and Responsibilities

- Provide day-to-day care and supervision to participants in accordance with individual care plans, organisational procedures and participants needs.
- Support participants with daily living activities, including personal care, hygiene, dressing, meal assistance and mobility support where required.
- Monitor participant wellbeing, behaviour and day-to-day functioning, and report concerns or changes to supervisors and relevant professionals.
- Maintain accurate records, including progress notes, incidents,



observations and care documentation.
- Support participant to develop independence, routine, participation and life skills within the residential setting.
- Assist with planned activities, structured programs and social engagement opportunities for participants as outlined in care plans.
- Maintain a secure environment and follow workplace health and safety, infection control and safeguarding procedures.
- Promote culturally appropriate, respectful and person-centred support practices.
- Contribute to community engagement initiatives, structured support activities and wellbeing programs.
- Provide bilingual support and culturally sensitive communication where required.
- Work cooperatively with team members, health professionals, families and other stakeholders involved.

1. Selection Criteria

- Relevant diploma or higher qualification in community services, welfare, disability support, individual support, social work or a related field.
- Minimum of at least one year of post-qualification experience in community services, disability support, aged care, welfare support or a related environment.
- Strong understanding of community support services, referral pathways and person-centred practices.
- Ability to maintain accurate documentation and client records.
- Strong communication,



teamwork and client-support skills.
- Current First Aid/CPR Certificate and National Police Check.
- Current Working with Children Check or willingness to obtain it.
- Current driver license and reliable transport preferred.
- Bilingual or multilingual communication skills are highly desirable.

What We Offer

- Full-time, stable employment
- Supportive and collaborative team environment
- Exposure to diverse community support programs
- Career progression and development opportunities
- Compliance-focused and structured workplace
- Inclusive and culturally diverse workplace culture

Employer Questions

- Which of the following statements best describes your right to work in Australia?
- How many years’ experience do you have as a community worker?
- Do you hold a diploma or higher qualification in community services, welfare, disability support, individual support, social work or a related field?
- Do you have at least one year of post-qualification experience in community services or disability support?
- Do you have experience working in the community services or disability sector?
- Do you have experience preparing case notes, referrals and support documentation?
- Which of the following first aid accreditations do you currently hold?
- Do you have a current police check (National Police Certificate) for employment?
- Do you have a current Working with Children Check?
- Are you able to communicate in more than one language?

How to Apply

Click ‘Apply Now’ and submit your CV and a brief cover letter outlining your experience and suitability for the role.

📌 Community Worker (Knoxfield)
🏢 Star Residential Care Group
📍 Knoxfield