This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

This role encompasses shiftwork, including afternoon shifts, weekends and public holidays as we ensure round-the-clock support to meet patient needs. This position operates on a week-on, week-off rotating roster and involves afternoon and weekend shifts only.

Are you passionate about making a meaningful impact in healthcare? Clinical Information Administration Services has an exciting opportunity in our Transit Lounge at Townsville University Hospital where you will contribute to delivering exceptional person-centered care to patients, their families and the community.

About your new employer

Townsville Hospital and Health Service (HHS) offers a diverse and rewarding healthcare environment, combining advanced clinical practice, innovation, and professional development. As a leading tertiary and referral service, we provide opportunities to work alongside multidisciplinary teams, contribute to complex healthcare delivery, and access ongoing education, training, and career advancement pathways.

Our supportive and community-focused culture fosters collaboration, inclusion, and wellbeing. Located across the vibrant rural, urban, and coastal communities of North Queensland, Townsville HHS offers an enviable lifestyle, affordable living, flexible work options, and the opportunity to enjoy a rewarding career while achieving work-life balance.

Competitive salary and perks:





We offer attractive remuneration packages and .

- Salary range: $41.44 to $46.05 p.h. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus options may be available

Role Requirements:

- Demonstrated experience and high-level skills using the Microsoft Office 365 suite and corporate/patient information systems and databases.
- Demonstrates patient/client focus, patience, understanding, confidentiality and can navigate through ambiguity, including the ability to deescalate difficult situations
- Proven ability to collaborate within a team to cultivate a strong unity, build effective relationships with diverse personalities and adapts to meet the needs of a changing work environment
- This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
- Probation period may apply.
- Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Enquiries are welcome; for a confidential discussion please contact: Cassie Dixon-Hazelton on (07) 4433 3406.

Applications close: Wednesday, 4 November 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Administration Officer - Transit Lounge, Queensland Health Townsville, Australia

📌 Administration Officer (Townsville)
🏢 Queensland Government
📍 Townsville