Enghouse Interactive (EI) are a market leading provider of Customer Experience software.

Our portfolio extends across Cloud Contact Centre, AI, Self Service, Quality and

Performance Management, Email and Knowledge Management, Video Collaboration,

Attendant Console and Outbound Diallers.

The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market

expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach

role, requiring a hands-on leader who can both personally lead and close complex

enterprise deals while building, mentoring, and scaling a high-performance sales

organization.

The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market

expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach

role, requiring a hands-on leader who can both personally lead and close complex

enterprise deals while building, mentoring, and scaling a high-performance sale

organization.

The RVP will operate at the intersection of cloud transformation, hybrid/on-prem

modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to

competitors.

Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite.

Role Objective: Lead and manage the sales team to deliver the required sales bookings

The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market

expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach

role, requiring a hands-on leader who can both personally lead and close complex

enterprise deals while building, mentoring, and scaling a high-performance sale

organization.

The RVP will operate at the intersection of cloud transformation, hybrid/on-prem

modernization, and AI-driven CX,



positioning Enghouse as a differentiated alternative to

competitors.

Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite.

Role Objective: Lead and manage the sales team to deliver the required sales bookings

Reporting to the VP Americas and APAC

Own and deliver APAC revenue growth by directly leading and closing strategicenterprise CX deals while maintaining disciplined pipeline and forecast accuracy

Act as a true player/coach, personally engaging in high-value opportunities while building, coaching, and holding the regional sales team accountable to execution rigor

Drive market expansion and competitive positioning against global and local

competitors by leveraging Enghouse’s hybrid, AI, and deployment flexibility advantages

Scale a repeatable APAC go-to-market model across direct and partner channels, aligned to regional nuances (mature vs growth markets, data sovereignty, and vertical requirements)

Key Responsibilities: 1. Revenue Ownership & Direct Selling (Player)

Own and deliver APAC bookings, ARR growth, and pipeline coverage targets

Personally lead strategic enterprise deals (top 10–20 accounts), including:

C-level engagement

Complex deal structuring (multi-product, hybrid deployments, partner-led)

Drive pipeline creation discipline

Pipeline coverage and strong qualification rigor (MEDDIC)

2. Team Leadership & Coaching (Coach)

Recruit, develop, and retain a high-caliber APAC sales team





Instill sales process discipline

Coach reps on:

Enterprise discovery (business problem vs feature selling)

Multi-threading and executive access

Competitive positioning vs incumbents

3. Go-to-Market Strategy (APAC-Specific)

Define and execute regional strategy across the mature and growth markets

Build vertical specific strategies for the regions

4. Partner & Channel Leadership

Drive revenue through partner and reseller ecosystem

Define transparent partner operating model:

Referral vs resale vs implementation ownership

5. Market Positioning & Competitive Strategy

Establish Enghouse as a credible alternative to competitors

Lead competitive strategy against competitor narratives

Position differentiated messaging

6. Cross-Functional Leadership

Partner closely with:

Solutions Engineering o Product (roadmap feedback from APAC)

Marketing (regional demand generation)

Ensure alignment across: o Sales → Delivery → Support → Renewal lifecycle

Provide a detailed and comprehensive quarterly written report to be used to update the senior executive team and Enghouse board members

Skills & Experience: 1. 5–10+ years in enterprise B2B software sales leadership 2. Preferred experience in:

SaaS and/or Contact centre / CX / CCaaS / UCaaS

Hybrid or on-prem to cloud migration environments

Leadership Profile

True player/coach:

Comfortable carrying a personal quota component

Actively engaged in deals, not just managing forecasts

Strong operator:

Forecast accuracy within ±5–10%

Pipeline discipline and inspection rigor

Executive presence:

Credibility with CIO, COO, CX leaders

Mobility Requirements:

Able to travel up to 50% of the time based on business requirements

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📌 RVP APAC Sales (Haymarket)
🏢 Enghouse Systems
📍 Haymarket