Kickstart your career in Mental Health - Entry Level Support Worker role

Flourish Australia has an exciting opportunity for a Support Worker to join our Tamworth team

The position available is:

- Closed-term Full-time (76 hours/fortnight) until May 2027 (parental leave relief)
- Based in Tamworth, working within our Accommodation team
- Working a rotating roster including weekend, evening and night shifts
- Attractive hourly rates equivalent to SCHCADS Level 2 - $36.22 per hour + 12% Super + Tax-Free Salary Packaging

What Will You Be Doing?

Support Workers work in the community and support people with lived experience of mental health issues achieve their hopes and dreams. You will play an important part in assisting people to maintain wellness and realise their goals.

This may involve:

- Accompanying people on agreed routine outings such as socialisation or recreational activities.
- Supporting people to live independently in their homes.
- Connect with, support, build reciprocity, trust and shared experience with people who access our services.
- Effectively model hope and recovery.

On a day to day basis, you will be required to:

- Listen to and partake in activities that meet the interests and goals of people.
- Encourage shared learning experiences and support skill development at every opportunity through self-directed learning, information and education.
- Ensure all aspects of service delivery are provided in consultation with the key worker, are strengths based and person-led wherever possible.
- Have excellent interpersonal skills, be non-judgmental, be fair, patient, have the willingness to listen, and display empathy.




- Self-reflect and constantly review work practices.

For more information about what it means to be a Support Worker with Flourish Australia, please review the Position Description.

Please note - successful candidates must maintain a Class C driver’s licence and proof of comprehensive insurance must be provided when required.

How Will We Support Your Career?

The Support Worker position with Flourish Australia is an entry-level role suitable for people who are new to the sector and looking for an opportunity to be mentored by our experienced teams.

The role would suit you if:

- You are undertaking a relevant Qualification (Certificate, Diploma or Bachelor) and are looking for practical experience working in the community with people with a lived experience of a mental health issue; or
- You are interested in Peer Work or Mental Health Work, but haven't undertaken formal study and would like to be supported to gain a Certificate IV in Peer Work or Certificate IV in Mental Health Work; or
- Would like to experience working in the Mental Health Sector but aren't interested in further study at this stage

The Support Worker positions provide an opportunity to develop the skills and experience required for our Peer Worker and Mental Health Worker roles (Level 3).



The positions are open to anyone who doesn't meet the criteria to apply for the Level 3 positions and would like an chance to grow in this sector.

While moving towards a Level 3 role is not a requirement of this position, you will discuss your career aspirations with your Manager and work together to make a plan for how to achieve those goals.

Opportunities For Training

Flourish Australia is committed to your career development. We demonstrate this through:

- Developing a Peer Worker or Mental Health Worker career pathway by supporting you to complete the relevant Certificate IV (Peer Work or Non-Clinical Mental Health Work) and supporting you to gain on the job experience.
- Flexible working conditions based around your study or personal needs
- Supportive teams committed to helping you learn
- Access to a range of training opportunities (e.g. Applied Suicide Intervention Skills Training (ASIST), Trauma Informed Care, LGBTQ+ Awareness)

Who we are

Our name reflects our fundamental and enduring commitment to people’s mental health and wellbeing, supporting them to thrive and live a contributing life. People are at the centre of everything we do at Flourish Australia – they’re our heart and soul. We reflect this through the language we use, our pride and belief in our team and our respect and understanding of those with a lived experience of a mental health issue.

Everyone who works at Flourish Australia is dedicated to providing people experiencing mental health issues with the day-to-day support and encouragement they need to create a rewarding

📌 Support Worker (Tamworth)
🏢 Flourish Australia
📍 Tamworth