Zurich Insurance Group is seeking a Disputes Insights Manager to join our Dispute Resolution Team in Australia. You will translate insights, quality reviews and process improvements into actions that enhance dispute outcomes and regulatory compliance, across the enterprise.
You will drive QA, monitor trends, and develop automation strategies with stakeholders to improve customer outcomes and reduce complaints within the dispute resolution landscape.
📌 Hybrid Disputes Insights (North Sydney)
🏢 Zurich Insurance Group
📍 North Sydney
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