- Clerk Grade 7/8 – Salary range $116,981 - $129,492pa (plus superannuation and entitlements)
- Ongoing Full Time position
- Located in Haymarket – 5 minute walk from Central Station

About Legal Aid NSW

We stand beside people when they need it most.

At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.

Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful.

In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.

About the Role

As an Application and Platform Specialist, you will play a key role in the design, development, support and continuous improvement of the organisation's business applications and integration services. Working across Microsoft technologies, you will deliver secure, reliable and scalable solutions that support critical business operations and digital transformation initiatives.

This is an exciting opportunity to apply your expertise in C#/.NET development, Microsoft Azure, SharePoint Online and cloud-based integrations, while contributing to the modernisation of organisation applications and services.

Key responsibilities include:

- Providing application support, maintenance, troubleshooting and defect resolution across a portfolio of .NET applications, integrations, APIs and enterprise systems to ensure service reliability and business continuity.




- Developing and implementing defect fixes, enhancements using AZURE technologies (including but not limited to including Azure App Services, Azure Functions, Logic Apps, Storage Accounts and Entra ID), C#/.NET, Visual Studio, Microsoft SQL Server to improve application functionality, performance and user experience.
- Managing application lifecycle activities including testing, deployment, release management, change control, monitoring and continuous improvement using DevOps and automation practices.
- Supporting Azure cloud and on-premises application environments, including certificates, integrations, identity management, security remediation activities and migration initiatives.
- Investigating application incidents, troubleshooting, performing root cause analysis (high involvement in Azure portal), and implementing corrective actions to improve system stability, availability and security.
- Collaborating with business stakeholders, vendors, external service providers and ICT teams to deliver projects, manage technical issues, and ensure effective ongoing application support and service delivery.

About You

We're looking for a proactive and technically capable professional with experience supporting and enhancing Microsoft applications and cloud-based solutions. You will bring expertise in .NET development (C#), Microsoft Azure, Microsoft SQL Server and SharePoint Online,



with experience in Power Platform highly regarded. You are a self-motivated professional who can work autonomously, effectively manage competing priorities and collaborate with a broad range of stakeholders to deliver high-quality outcomes.

To be successful in this role, you will have:

- Strong demonstrated experience troubleshooting and supporting complex Azure-based integrations across multiple enterprise applications, platforms, APIs and third-party systems, including diagnosing issues, performing root cause analysis and implementing sustainable solutions.
- Strong demonstrated experience in designing, developing, supporting and maintaining .NET applications, including hands-on coding in C#, application integrations, defect remediation, PowerShell scripting and performance optimisation
- Solid troubleshooting and problem-solving skills, with experience investigating incidents, performing root cause analysis and implementing sustainable solutions.
- Experience with application lifecycle management practices, including testing, deployment, release management, monitoring, change control and DevOps methodologies.
- Understanding of cyber security principles, identity and access management, certificate management, and security compliance requirements within enterprise application environments.
- Experience working with vendors, cross-functional ICT teams, managed service providers and business stakeholders to resolve issues, coordinate technical activities and deliver application improvements.
- Strong communication and stakeholder engagement skills, with the ability to translate business requirements into practical technical solutions and support

📌 Application Specialist ICT (Sydney)
🏢 Nsw Department Of Communities And Justice
📍 Sydney