Intake and Assessment Support Worker (Alice Springs)

Intake and Assessment Support Worker (Alice Springs)

31 Oct
|
Employment Hero
|
Alice Springs

31 Oct

Employment Hero

Alice Springs

AI Job Summary

- Experience working in aged care and community services.
- Experience with an Aboriginal organisation and awareness of issues affecting the region.
- Certificate III in Individual Support (Aged Care) or equivalent, or willingness to obtain it.

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Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

$71,656.39 AUD – $78,174.65 AUD (Annum)

Description

About Purple House

Our mission is to improve the lives of people with renal failure, reunite families and reduce the impact of kidney disease in our communities. We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate health, aged care and general support services in regional and remote communities, helping people to get home to country and family.

About the Role

The Malpa Intake and Assessment Support Worker has an integral role, working with the Malpa team, delivering and providing practical support for people with complex needs. Key responsibilities include being involved with intake and assessment work for new clients, providing direct care for dialysis patients, including but not limited to, assistance with everyday living tasks, personal shopping, banking, attending appointments and meetings and facilitating personal grooming and care.

Key responsibilities

- Conduct intake and assessment activities for newly referred clients.
- Provide practical support for clients with complex needs as directed by the Malpa Social Support Coordinator, including but not limited to, personal shopping, banking, attending appointments and meetings and facilitating personal grooming and care.
- Assist with client’s transport to/from appointments, personal errands, social and cultural activities.




- Provide assistance with everyday living tasks.
- Advocate for clients and protect the rights of the individual, assisting them to have their voices heard in discussions regarding their health, housing, financial, family and cultural needs.
- Assist clients to negotiate relevant health services, in addition to working in conjunction with primary health care to ensure clients’ primary health needs are effectively managed.
- Complete administrative tasks including record keeping, data entry and electronic filing, and any other general administration or other tasks as required to support the activities of the organisation.
- Promote a safe work environment in accordance with legislative requirements, adhere to Work Health and Safety guidelines, and report all incidents and near misses.
- Other duties as required within trained capability and classification.

About You

To be successful in this role, you will bring:

Essential

- You have a patient centred focus and eye on our goal of getting people home on country.
- You are known for your compassion, empathy and ability to listen.
- Your style is flexible, good humoured and resilient.
- You are a self-starter and can work autonomously, knowing when to ask for help.
- You can think on your feet to negotiate and solve problems.
- You are considerate and thoughtful in conflict management.
- You’re eager to learn and collaborate with your team.




- You are passionate and ready for a challenge.
- You can communicate with all sorts of people.
- You are culturally curious and have respect for culture and community.
- You have experience working for an Aboriginal organisation and awareness of the issues pertaining to this region.
- Certificate III Individual Support (Aged Care)/ equivalent or willingness to obtain
- Skills and or experience working in Aged Care and Community services.
- Current National Police Check – less than 6 months old.
- Current First Aid & CPR certificates or ability to obtain.
- Current driver licence

What We Offer

- Attractive salary with 12% super plus generous salary packaging options
- Permanent full-time opportunity with up to 6 weeks annual leave
- Supportive and values-driven organisation
- Relocation support for eligible applicants
- Interstate and remote travel opportunities
- Competitive salary under the WDNWPT Aboriginal Corporation EA – Community Services Worker – Level 2 classification

How to apply

If you think you’re a excellent fit for this role, please tell us why by submitting a one-page cover letter and resume.

We encourage you to explore our website, Facebook and Instagram to see how we roll. For general enquiries about the position, or a for a copy of the position description, please reach out to the People team at [email protected]

No Agencies Please

Applications close on 30 November, 2026.

You are encouraged to apply as soon as possible as applications will be reviewed on submission and as such the closing date is subject to change without notice.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

📌 Intake and Assessment Support Worker (Alice Springs)
🏢 Employment Hero
📍 Alice Springs

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