White Specialty Dry Cleaners Rose Bay, operated by Busie Bear Pty Ltd, is a qualified dry-cleaning and garment care business located in Rose Bay, Sydney. Our services include dry-cleaning, laundry, delicate garment care, stain removal, clothing alterations and household textile cleaning. We focus on quality garment care, personalised customer service and reliable service delivery.

We are seeking a qualified and experienced Retail Manager to oversee our daily store operations, supervise staff, maintain service standards and improve customer satisfaction and business performance.

As Retail Manager, you will:

1. Manage daily retail operations, including customer service, garment collection, order processing and service delivery.

2. Set and implement service standards, pricing and offerings for dry-cleaning, laundry, alterations and specialty garment care.

3. Manage purchasing and inventory procedures to maintain supplies and control operating costs.

4.



Plan and implement marketing activities to attract customers, increase sales and encourage repeat business.

5. Oversee customer relationships, respond to enquiries and resolve complaints to maintain service quality.

6. Prepare and monitor budgets, revenue targets and operating expenses to improve store performance.

7. Maintain accurate records of sales, customer orders, inventory and financial performance.

8. Manage staff recruitment, rostering, training, supervision and performance.

9. Coordinate with cleaning staff, alteration specialists and service providers to ensure quality and timely order completion.

10. Monitor workplace procedures, safety requirements and operational standards to maintain an organised, compliant store.

Pay: $75,000.00 – $80,000.00 per year

Work Location: In person

📌 Retail Manager (General) (Rose Bay)
🏢 Busie BearT/as White Specialty Dry Cleaners Rose Bay
📍 Rose Bay