Location: Castle Hill, NSW
Company: Air Best Fittings
Employment Type: Fixed-Term Part-Time
Hours: 2 days per week, approximately 16 hours per week
Contract: 12-month fixed-term contract, with the possibility of a further 12-month extension
Pay: Award rate + Super, based on age, classification and relevant experience

About the Role

Air Best Fittings is looking for a friendly, reliable and organised Part-Time Receptionist / Order Entry Assistant to join our team in Castle Hill.

This is an entry-level position with training provided. It may suit a university student, someone returning to the workforce, or anyone looking for a stable part time office role.

No previous air conditioning industry experience is required.

You will be trained in our products, procedures and business systems. After training, you will be expected to independently handle routine customer orders and accurately enter them into MYOB and Xero.

Key Responsibilities

- Answer incoming customer phone calls in a friendly and professional manner.
- Receive customer orders by phone and email.
- Enter and process customer orders in MYOB and Xero.
- Check customer details, product codes, quantities and pricing before processing orders.
- Assist walk-in customers with order collection.
- Coordinate with the warehouse team regarding order preparation and collection.
- Respond to routine customer emails.
- Maintain basic office records and filing.
- Refer technical, pricing or non-routine enquiries to the appropriate sales or management team member.




- Assist with general reception and day-to-day office duties.

About You

We are looking for someone who is:

- Friendly, reliable and punctual.
- Confident speaking with customers over the phone.
- Fluent in spoken and written English.
- Comfortable using computers and learning new software.
- Accurate and careful when entering information.
- Organised and able to follow established procedures.
- Willing to learn and take responsibility for routine tasks after training.

Experience

Experience with MYOB, Xero, reception, customer service or order processing would be an advantage.

What We Offer

- Approximately 2 days / 16 hours per week.
- Weekday office hours.
- Award-based pay + Super.
- Full training provided.
- Hands-on training in MYOB and Xero.
- Training in our products and order processing procedures.
- Friendly small-team working environment.
- Stable office-based work.
- Opportunity to develop practical administration and customer service experience.
- Potential for ongoing employment depending on business requirements.

How to Apply

Please submit your resume together with a short introduction telling us about yourself, your availability and why you are interested in the position to [email protected].

Pay: From $27.00 per hour

Ability to commute/relocate:

- Castle Hill NSW 2154: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Part-Time Receptionist / Order Entry Assistant (Castle Hill)
🏢 Air Best Fittings
📍 Castle Hill